Last Updated: February 1, 2026
Wizash operates its online store and website to provide customers with a smooth and reliable shopping experience. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or contact us.
Wizash operates as an online selling platform. The products available on our website are sourced and fulfilled through third-party suppliers (including Markaz). However, Wizash collects and manages customer data in accordance with this Privacy Policy.
By using our website or services, you agree to the terms outlined below.
1. Information We Collect
We may collect the following types of personal information:
Contact Information
- Full name
- Phone number
- Email address
- Billing and delivery address
Order & Transaction Information
- Products viewed or purchased
- Order history
- Payment method details (excluding full financial credentials)
- Returns, exchanges, or cancellation records
Communication Information
- Messages sent via WhatsApp, Facebook, Instagram, or email
- Customer support inquiries and feedback
2. How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Arrange shipping and delivery
- Respond to customer support requests
- Improve our website and services
- Send order confirmations and important updates
- Prevent fraud and ensure account security
- Comply with legal requirements
3. Order Fulfillment & Third Parties
Wizash works with third-party suppliers and fulfillment partners to process and deliver orders. To complete your purchase, necessary information such as your name, address, and contact number may be shared with relevant logistics and product fulfillment partners.
We only share information required to complete your order or operate our services.
4. Hosting & Platform Services
Our website may be hosted or operated using third-party platforms and service providers. These providers may process certain data to maintain website functionality, security, and performance.
5. Marketing Communications
We may send promotional messages via SMS, email, or social media. You can unsubscribe from marketing communications at any time. However, you will still receive important order-related updates.
6. Data Security
We implement reasonable security measures to protect your personal information. However, no online system is completely secure, and we cannot guarantee absolute protection of data transmitted over the internet.
7. Data Retention
We retain personal information only as long as necessary to:
- Complete transactions
- Maintain business records
- Comply with legal obligations
- Resolve disputes
8. Your Rights
Depending on your location, you may have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Opt out of promotional communications
To exercise these rights, you may contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites or social media platforms. Wizash is not responsible for the privacy practices of those external platforms.
10. Children’s Privacy
Our website is not intended for individuals under 16 years of age. We do not knowingly collect personal data from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
12. Contact Us
If you have any questions about this Privacy Policy, you may contact us:
Email: wizash2311@gmail.com
Helpline: 0333 1234095
Wizash acts as the data controller of your personal information.